Customer Service and Coordinating – Phoenix, AZ – Near the airport $15 to $17 an hour

Customer Service and Coordinating – Phoenix, AZ – Near the airport $15 to $17 an hour

Seeking Customer Service / Data Entry Specialist

  • Effectively perform data entry of customer orders using current standardized processes and procedures.
  • Key and/or verify original orders
  • Receive, understand, and distribute customer information related to starts, schedules, selections, purchase orders and warranty requests from the Builders electronic and/or internet based systems.
  • Perform pre-calls for delivery and installation, as needed, to confirm builder’s delivery and installation
  • schedule, verify correction completion of requests and verify requested selections.
  • Notify Customer Service and Builder Operations of any scheduling, installation, delivery, or color changes from pre-call.
  • Perform receptionist functions.
  • Develop an extensive knowledge product base.
  • Manage and/or direct communication from and/or customer, subcontract installers, clients, and vendors.
  • Schedule and assign installations. Verify ship and installation dates per builders release and schedule.
  • Research and schedule service/warranty requests. Coordinate, if necessary, deliveries for installations and service items.

These are Monday- Friday 8am to 5pm (430pm if they take a 30 min lunch) to begin and train.  It may move a little earlier after training depending on the supervisor’s needs.  OT is available as needed by the supervisors.

Zero Tobacco Company – No Tobacco on Premises.

If you are interested in this position, please submit your resume on the APPLY NOW button.